Complaint handling and dispute resolution process
Contact us straight away.
In the first instance, if you're in one of our shops, do ask to speak to a manager. If you're still not happy with their response or are not in-store, please contact us using one of the options below. We aim to respond to all queries within 3 working days.
By post:
Customer Service Department, Stormfront Retail Ltd, Unit 4, The Newton Centre, Thorverton Road, Matford Business Park, Exeter, Devon EX2 8GN