Due to extremely high demand, availability of our Collect & Repair service is very limited at this time.

Let’s get that fixed.

Book a repair and our couriers will collect your device, transport it to our Apple‑certified repair centre where our expert engineers will repair it with genuine Apple parts. It will then be securely shipped back to you via courier.

Book

To get your repair started, complete the form below and schedule your check‑in call.

Check-in

One of our Experts will call to discuss your repair options and book a collection.

Collection

Our courier will collect your device from you and take it to our central repair centre.

Repair

Our Apple-certified engineers will diagnose your device and keep you updated with your repair*.

Return

Your device will be delivered back to you via next-day delivery (Monday‑Saturday).

iPhone, iPad, Watch & Beats

£25 Collect + Repair service

Free collection and return for NHS, Emergency Services, Students and AppleCare+ customers.

Book Now

MacBook

£35 Collect + Repair service

Free collection and return for NHS, Emergency Services, Students and AppleCare+ customers.

Book Now

This includes:

Remote Repair Concierge Service
An Apple-certified expert will call you to talk through your repair options, run diagnostics remotely and book your collection.

Fast Next Day* Collection
No printing or packaging required. Our couriers will collect your device using a zero-contact collection service.

*Next business day, for repairs booked-in before 3pm

Genuine Apple parts
To ensure a repair of the highest standards, our fully qualified Apple-certified engineers use only genuine Apple parts.

10% Discount off Accessories
When your repair is completed, we’ll give you an exclusive 10% discount code for accessories on our website.

Fast Return Service
Your device will be shipped back to you in our custom padded packaging via next day expedited delivery. (Excludes Sundays and Bank Holidays)

5% Discount off a new MacBook
If we can’t repair your MacBook, or it is beyond economical repair, you’ll get an exclusive 5% discount off a replacement Mac.

Priority for Key Workers
To show our support for the NHS and Emergency Services staff, we are offering free collection and return, plus we'll expedite your repair.

FREE Lifeline 7-Day Support
Worth £10. If you have any technical support questions in the 7 days after your repair is completed, book in for a free Lifeline support call.

*For out of warranty repairs, before work is carried out you will receive a quote for approval.
For out of warranty Mac repairs we charge a £50 diagnostic fee. This diagnostic fee will be included in your repair quote as part of our labour charge. If you decide not to go ahead with your repair once you have been quoted for the work we will contact you to request payment of the £50 diagnostic fee before returning your device.
Collect + Return service for desktop iMac and Mac Pro coming soon.

Get your device ready for repair

 

Back up your data

Please make sure you have a back-up of your data before your device is handed in for repair. Depending on the service required, data and applications stored on the device will be erased or the device may be replaced. To extent where applicable by law, Stormfront is not responsible and cannot be held liable for any data or consequential loss which may occur as a result of the services we provide. See T&C’s for further details.

For advice on how to back-up your device, please see the links below:
How to back up your iOS device >
How to back up your Apple Watch >
How to back up your Mac >