Lifeline is our software support service for all of your Apple devices, new and old. With two tiers of service you can purchase the support that best suits your needs, at a price that suits you. Lifeline gives you access to Apple experts for questions on a wide range of topics including:

  • Using macOS, iPadOS, iOS, watchOS, AirPlay, Siri and iCloud.
  • Quick how-to questions and troubleshooting of Apple‑branded apps, such as FaceTime, Mail, Safari, Calendar, Numbers, Pages, Keynote and more.
  • Troubleshooting Bluetooth, printers and wireless networks.
  • Assistance with updates of OS and Apple-branded apps.

7-Day Support


7 consecutive days of online and phone technical support.

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4-Week Support


4 consecutive weeks of online and phone technical support.

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1-Year Support


1-year of online, phone and in-store technical support.

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